Privacy Policy

Whitech Civil Pty Ltd, trading as Whitech Utility Locates (ABN 54 656 832 718), respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how it is handled.

What we collect

We collect the information you choose to give us. Through the enquiry form on this site, that is your name, company, phone number, email address, project location, the service you are enquiring about, and the details you write about your project. If you email or call us directly, we collect whatever you provide in that contact.

We do not collect payment details through this website, and we do not ask for sensitive information such as health or government identifiers.

Files you send us

Where you send plans, drawings, Before You Dig Australia responses or site photographs, we treat them as project information belonging to you or your client. We use them only to scope, price and carry out the work you are enquiring about.

Why we use it

• To respond to your enquiry and provide a quotation
• To plan, carry out and report on work you engage us for
• To contact you about a project that is already under way
• To meet our record keeping, safety and legal obligations

We do not sell personal information, and we do not use your details for marketing unrelated to your enquiry.

Who we share it with

We disclose personal information only where it is necessary to do the work or where the law requires it. That can include surveyors, subcontractors or consultants engaged on your project, the asset owners relevant to a site, and our professional advisers. Our email and form handling are provided by third party service providers, which means enquiry details pass through their systems.

Cookies and analytics

This website does not set tracking or advertising cookies, and it does not use third party analytics or advertising scripts. Our web host records standard server logs, which can include IP addresses, for security and reliability purposes.

Storage and security

Information is held in our business systems and by the service providers described above. We take reasonable steps to protect it from misuse, loss and unauthorised access. No system is completely secure, so we cannot guarantee absolute security of information transmitted over the internet.

Access and correction

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable period.

Complaints

If you believe we have mishandled your personal information, contact us first so we can look into it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

Whitech Civil Pty Ltd
30 Brown Street, East Perth WA 6004
jamie@whitech.net.au
0423 433 612

Changes

We may update this policy from time to time. The current version is always the one published on this page, with the date it was last updated shown at the top.